Manager of the Period

Here are some outstanding general managers from our three territories. Put your mouse over each picture for extra details.


	Denny McDonald Unit 3804 Macedonia, OH Territory 1 Area 5


	Jeff Jankovic Unit 1590 North Olmsted, Ohio Territory 2 Area 1


	Rosie Valencia Unit 3163 Tualatin, OR Territory 3 Area 13

Denny had served as Senior Assistant Manager with Pacific Bells since we hired him back in September of 2008. Denny came to Pacific Bells with several years of Taco Bell experience that he gained working with the Taco Bell corporate team here in NE Ohio. Denny worked through our review board process and was promoted earlier this year to the RGM position at unit #3804 in Macedonia, Ohio. Denny made an immediate impact with the team upon his arrival in the restaurant as the customer metrics immediately started trending favorable under his leadership. Within 90 days of his assignment here are his results for period 8 2010. CBCC 87.7% SWS 2:27 Turnover 68% Retention 83% ICOS -1.66% Labor under .16% Controllables under budget An outstanding start to Denny’s new role as our RGM in Macedonia! Great job Denny! The territory 2 RGM of the period for period 8 is Jeff Jankovic of unit 1590 in North Olmsted, Ohio. A top performer for years in the territory, Jeff and his team really put it together in this period, scoring a 4.90 (out of 5) on the Balanced Scorecard. They also set the pace for the entire company by running a sub 2:00 average Drive Thru Speed of Service over the course of Pacific Bells summer speed contest. Jeff and his team have been consistent pace setters in a number of metrics for the organization, and Jeff consistently provides an upward path of development for his team members, managers and the trainees that he oversees for our organization. All of these qualities add up to a great operation, and a wonderful restaurant for our guests to get exposure to the Pacific Bells way of doing business . Year to date, Jeff is running a 4.40 BSC, and with just a slight move in labor control, he has a shot at scoring a PERFECT 5.0 for the year!! Good luck in this pursuit, and thanks for your commitment to excellence! Rosie runs our Tualatin store in Oregon. She loves her customers & has a smile that is infectious. She has 16 years at Taco Bell & has a long history of great results.

Welcome to www.PacificBells.com

At Pacific Bells, our mission is “to be a family of great people serving great food to people of the world.” We believe in giving our guests tremendous value, the highest quality and unsurpassed service. We know that hiring the best managers and team members will enable us to meet our guests’ high expectations.

While our products, prices, and other value programs may bring customers to Taco Bell in the first place, it's our people who ultimately give them a reason to return.